Project Coordinator (Part-Time)
Remote | Part-time, Contract
Message Lab (www.messagelabmedia.com) is a content marketing agency that helps healthcare, science and nonprofit organizations inspire patients, doctors and donors. We’re looking for a superstar project coordinator to help our team – and our clients – thrive. In this role, you’ll take the lead on administrative and project management tasks to keep large marketing and communications projects running smoothly. Our perfect candidate thrives on being detail-oriented, customer-focused and critical-minded: You can juggle dozens of small tasks and get them done on time, while building positive relationships and making suggestions about how we can improve.
Along the way, you’ll embrace the chance to be a key contributor at a growing agency, while being part of a culture where we all enjoy learning, growing and doing meaningful work together.
About the Role:
Our projects include writing hundreds of pages for new hospital websites, developing fundraising campaigns for nonprofit organizations, and creating in-house magazines for scientific research institutes. Projects often require close cooperation between multiple people on our team and multiple client stakeholders. Projects also include dozens of tasks that must be completed in order and on time.
To make this as efficient as possible, we follow a clear project management methodology that includes standard processes for each type of project and uses project management software (Asana) to manage tasks and workflow. Still, all projects need to be actively managed and monitored by a team that’s 100% focused on getting them done efficiently. That’s where the project coordinator comes in. Core responsibilities include:
- Daily (M-F) monitoring of internal and external project management software and email inbox to support a one-business-day or less response time.
- Working closely with our project management director to intake new projects and identify unique challenges
- Using Asana to monitor tasks, move them through our process, and identify (and remove) potential roadblocks and delays
- Coordinating with writers and other members of our team to understand their bandwidth and availability; assigning tasks to them based on that availability
- Shepherding documents back and forth to clients for review and approval
- Scheduling client calls and meetings
- Providing regular status updates to our leadership team and clients
- Thinking critically about everything we do, and making suggestions on where we can get better
- Expected hours: 10–20 per week
Qualifications:
We’re looking for someone who:
- Has experience with Google suite, Zoom, Microsoft Word, and Asana.
- Is extremely detail-oriented
- Has excellent time-management and problem-solving skills
- Is self-motivated and thrives with minimal supervision
- Can manage multiple priorities under tight deadlines
- Has at least two years of administrative and/or project coordination experience
- Has a track record of providing exceptional customer service
- Is compassionate and prioritizes building quality relationships
- Is motivated to grow and learn
Why You Should Work With Us:
- We’re focused on getting the job done right, not on when you’re at your desk. Our workweek is anchored by regular check-in huddles and client calls. Other than that, you’re free to work from anywhere, on a schedule that suits you best.
- We know our team members work best when they have opportunities to learn and grow. We help everyone evolve their job in directions that keep them interested and inspired. For the project coordinator, this could mean building a career path into being a project manager – or whatever else interests you.
- We work with top organizations who make a difference in their communities and around the world. Helping them makes our work gratifying.
About Message Lab Media:
Message Lab Media (www.messagelabmedia.org) is a content marketing agency that helps healthcare and research organizations create content that informs patients, engages physicians, educates the public and inspires donors. We work with top clients across the country—helping them turn complex topics into content, stories and campaigns that build trust and drive results.
To Apply:
Please email your cover letter and resume to careers@messagelabmedia.com with the subject: Part-time Project Coordinator
